FOULKES / WORK & IDEAS
See how a problem
becomes a useful workflow.
Illustrative walkthroughs of how a solution could work, from the first request to review and handoff. Explore the flow and the decisions behind it.
An assistant that knows when to hand over.
The problem: people need answers from approved information, but some questions need a person.
- A visitor asks a question. The assistant checks whether it belongs within its agreed scope.
- It looks for supporting information in approved sources and includes a source reference where available.
- If the answer is missing, sensitive, or requires judgment, it explains the limit and offers the agreed human handoff.
The test: use known questions, missing answers, and requests for a person. Check the handoff as carefully as the answers.
A document collection you can actually use.
The problem: useful history is spread across files with different layouts and naming conventions.
- Inventory the files, their owners, and access restrictions.
- Extract a small agreed set of fields, preserving the source and flagging ambiguous values.
- Review the records before using search or AI to compare them.
The test: trace a result back to the exact source. A neat summary is not enough if its underlying numbers cannot be checked.
A workflow that pauses before a consequential change.
The problem: copying records between tools creates repeated work and uncertainty.
- Read the agreed source records and prepare a proposed change list.
- Show exceptions, duplicates, and missing information for review.
- Apply approved changes and record the outcome so a retry does not repeat completed work.
The test: interrupt the process and recover safely. A successful first run is only part of the job.
Keep exploring.
What’s the problem
you want to solve?
Tell me what you’re working around today. I’ll help you explore the options and be straightforward about the skills, information, and next steps involved.